Terms of Service


Prime Digital Marketing Ltd is a private limited company registered in England and Wales No. 9466684.

Thank you for using our products and services (“Services”).

The Services are provided by Prime Digital Marketing Ltd, whose registered office is at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.

By using our Services, you are agreeing to these terms. Please read them carefully. If you have any questions about our Terms of Service, email us at hello@primedigitalmarketing.com.

If you break any of these terms and conditions and you fail to correct the breach within seven (7) days following written notice from us specifying the breach, we may terminate this Agreement forthwith.

Our Services are diverse, so sometimes additional terms or product requirements (including age requirements and licence agreements) may apply. Additional terms will be available with the relevant Services and those additional terms become part of your agreement with us if you use those Services. You must follow any policies made available to you within the Services.

Failure to pay any sums due to us as they become due, may mean we suspend Services and/or terminate this Agreement forthwith without notice to you.

Do not misuse our Services; for example, do not interfere with our Services or try to access them using a method other than the interface and the instructions that we provide. You may use our Services only as permitted by law, including applicable export and control laws and regulations. We may suspend or stop providing our Services to you if you do not comply with our terms of service or policies or if we are investigating suspected misconduct.

Using our Services does not give you ownership of any intellectual property rights in our Services or the content that you access. You may not use content from our Services unless you obtain permission from its owner or are otherwise permitted by law. These terms do not grant you the right to use any branding or logos used in our Services. Do not remove, obscure or alter any legal notices displayed in or along with our Services.

Our Services display some content third party content. This content is the sole responsibility of the entity that makes it available. We may review content to determine whether it is illegal or violates our policies, and we may remove or refuse to display content that we reasonably believe violates our policies or the law.

In connection with your use of the Services, we may send you service announcements, administrative messages and other information. You may opt out of some of those communications.

Account Management

You may need an Account in order to use some of our Services. You may create your own Account, or your Account may be assigned to you by an administrator. If you are using an Account assigned to you by an administrator, different or additional terms may apply, and your administrator may be able to access or disable your account.

To protect your Account, keep your password confidential. You are responsible for the activity that happens on or through your Account. Try not to reuse your Account password on third-party applications. If you learn of any unauthorised use of your password or Account, you must inform the administrator immediately.

Privacy and Copyright Protection

Our Privacy Policy document explains how we treat your personal data and protect your privacy when you use our Services. By using our Services, you agree that Prime Digital Marketing Ltd can use such data in accordance with our Privacy Policies.

We respond to notices of alleged copyright infringement and terminate accounts of repeat infringers according to the process set out in the Copyright, Designs and Patents Act 1988.

 Your Content in our Services

Some of our Services allow you to upload, submit, store, send or receive content You retain ownership of any intellectual property rights that you hold in that content. In short, what belongs to you stays yours.

When you upload, submit, store, send or receive content to or through our Services, you give Prime Digital Marketing (and those we work with) a worldwide licence to use, host, store, reproduce, modify, create derivative works (such as those resulting from translations, adaptations or other changes that we make so that your content works better with our Services), communicate, publish, publicly perform, publicly display and distribute such content. The rights that you grant in this licence are for the limited purpose of operating, promoting and improving our Services, and to develop new ones. Some Services may offer you ways to access and remove content that has been provided to that Service. Also, in some of our Services, there are terms or settings that narrow the scope of our use of the content submitted in those Services. Make sure that you have the necessary rights to grant us this licence for any content that you submit to our Services.

Our automated systems analyse your content to provide you with spam and malware detection. This analysis occurs as the content is stored.

About Software in our Services

When a Service requires or includes downloadable software, this software may be updated automatically on your device once a new version or feature is available. Some Services may let you adjust your automatic update settings.

The use of open-source software is important to us. Some software used in our Services are offered under an open-source licence that we will make available to you. There may be provisions in the open-source licence that expressly override some of these terms.

Prime Digital Marketing Ltd affords you, a worldwide, royalty-free, non-assignable and non-exclusive licence to use the software provided to you by Prime Digital Marketing Ltd as part of the Services. This licence is for the sole purpose of enabling you to use and enjoy the benefit of the Services as provided by Prime Digital Marketing Ltd in the manner permitted by these terms. You may not copy, modify, distribute, sell or lease any part of our Services or included software, nor may you reverse engineer or attempt to extract the source code of that software, unless laws prohibit those restrictions or you have our written permission.

Modifying and Terminating our Services

We are constantly changing and improving our Services. We may add or remove functionalities or features and we may suspend or stop a Service altogether.

You can stop using our Services at any time, following the end of any fixed transfer term agreed although we would be sorry to see you go. Prime Digital Marketing may also stop providing Services to you or add or create new limits to our Services at any time.

We believe that you own your data, and preserving your access to such data is important. If we discontinue a Service, where reasonably possible, we will give you reasonable advance notice and a chance to remove information from that Service.

Our Warranties and Disclaimers

We provide our Services using a commercially reasonable level of skill and care and we hope that you will enjoy using them. But there are certain things that we do not promise about our Services.

Other than as expressly set out in these terms or additional terms, neither Prime Digital Marketing Ltd nor its suppliers or distributors makes any specific promises about the Services. For example, we do not make any commitments about the content within the Services, the specific functions of the Services or their reliability, availability or ability to meet your needs. We provide the Services “as is”.

Some jurisdictions provide for certain warranties, like the implied warranty of merchantability, fitness for a particular purpose and non-infringement. To the extent permitted by law, we exclude all warranties.

Liability for our Services

When permitted by law, Prime Digital Marketing Ltd, suppliers and distributors will not be responsible for lost profits, revenues or data, financial losses or indirect, special, consequential, exemplary or punitive damages.

To the extent permitted by law, the total liability of Prime Digital Marketing and its suppliers and distributors for any claims under these terms, including for any implied warranties, is limited to the amount that you paid us to use the Services.

In all cases, Prime Digital Marketing Ltd and its suppliers and distributors will not be liable for any loss or damage that is not reasonably foreseeable.

We recognise that in some countries, you might have legal rights as a consumer. If you are using the Services for a personal purpose, then nothing in these terms or any additional terms limits any consumers’ legal rights which may not be waived by contract.

Business uses of our Services

If you are using our Services on behalf of a business, that business accepts these terms. It will hold harmless and indemnify Prime Digital Marketing Ltd and its suppliers, partners, affiliates, officers, agents and employees from any claim, action or proceedings arising from or related to the use of the Services or violation of these terms, including any liability or expense arising from claims, losses, damages, judgements, litigation costs and legal fees.

About these Terms

We may modify these terms or any additional terms that apply to a Service to, for example, reflect changes to the law or changes to our Services. You should look at the terms regularly. We’ll post notice of modifications to these terms on this page. We’ll post notice of modified additional terms in the applicable Service. Changes will not apply retrospectively and will become effective no earlier than seven days after they are posted. However, changes addressing new functions for a Service or changes made for legal reasons will be effective immediately. If you do not agree to the modified terms for a Service, you should discontinue your use of that Service.

If there is any inconsistency between these terms and the additional terms, the additional terms will prevail to the extent of the inconsistency.

These terms govern the relationship between Prime Digital Marketing Ltd and you. They do not create any third party beneficiary rights.

If you do not comply with these terms and we do not take action immediately, this doesn’t mean that we are giving up any rights that we may have (such as taking action in the future).

If it turns out that a particular term is not enforceable, this will not affect any other terms.

You agree that UK law will apply to any disputes arising out of or relating to these terms or the Services.

All claims arising out of or relating to these terms or the services will be litigated exclusively in the UK courts and you and Prime Digital Marketing Ltd consent to personal jurisdiction in those courts.